Knowledge Base

Introduction

The Knowledge Base is a set of related Internet sites and other applications for questions and answers, owned and operated by Redbrick. Redbrick welcomes you to the Network, the niche community of developers for General , Real Estate , New Purchase , Refinancing , #MarketPlace , #CRM , Feedback , #Marketing , #HR and invites you to participate in the community by sharing knowledge with your peers and colleagues. We have the modest goal of making the internet a better place, and as such are committed to your privacy. This privacy policy describes what information we collect on our Network and in the use of our Products and Services, how we use that information, and what options we offer you to control your personal information.

We will need to process your personal information in order to offer the Network, and to offer you our Products and Services. By using the Network or (whether via the public or private Network, collectively the “Terms of Service”), or purchasing our Products or Services, you confirm that you have read and understood the Terms of Service and this privacy policy (“Privacy Policy”) including how and why we use your information and that your use of the Network is subject to the applicable Terms of Service and this Privacy Policy. If you do not want us to collect or process your personal information as described herein, you have several choices including limiting the information we collect on you, or not using the Network, or our Products and Services.

By using the Network or purchasing our Products and Services, you acknowledge that Redbrick will use your information in the India, the United States, the United Kingdom, and Germany as well as any other country where Redbrick operates. This privacy policy has been updated to comply with the EU’s General Data Protection Regulation (GDPR) and this policy describes how we protect personal information that is transferred outside of the EU. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to countries to which we are permitted by law to transfer personal information and we will continue to ensure that your personal information is appropriately safeguarded.

How we collect information of you

In the course of providing you access to the Network, as well as Products and Services, Redbrick collects and receives personal information in a few ways. Often, you can choose what information to provide, but sometimes we require personal information from you to carry out certain activities such as account verification. This section details the ways in which we collect information from you and how that information is received.

Account Registration

Although the Network provides for anonymous and pseudonymous participation, in some instances in order to use certain Products or Services, we require account registration. This requires a name associated with your account, an email address at which we can contact you, and in some cases, additional information including, a contact address, a billing address, and a password to help secure your personal information.

Profile Information

When completing a public “profile” be it for use of the Network or our Products and Services, we may require you to share certain personally identifying information or sensitive information in required and optional profile fields. The name associated with your account, which you may review and change in your account settings, as well as reputation points are publicly displayed and connected to your activity on the Redbrick Network and via certain Products and Services.

Information Collected Automatically

Redbrick receives and records information from your browser or mobile device when you visit the Network or use the Apps, such as your Internet Protocol (IP) address or unique device identifier. Cookies and data about which pages you visit on our Network allow us to operate and optimize the Products and Services we provide to you. This information is stored in secure logs and is collected automatically. We may combine this browser information with other information we collect about you. This information is used to keep the Products and Services secure, analyze and understand how our Products and Services are used, optimize such usage, provide advertising across the Network as well as certain Products and Services to personalize your experience, and to help connect you with potential job opportunities in the case of our recruiting Products and Services.

Location Information

When you use the Redbrick Network, and certain of our Products and Services, we collect location information about you including your IP address, your location, browser information, and how you came to the Redbrick Network. This is the case for individuals who have registered for an account, and non-members who engage with the Redbrick Network by visiting our website(s) but who have not completed an account registration. This information is collected for various purposes, including advertising, analytics and to serve content as it relates to certain Products or Services (e.g., Talent), as well as to provide you with localized content, recommendations, and marketing. You may revoke our permission to collect some of this data, including your location and browser information through your Account Settings, but this may limit functionality in some cases. Certain location information we collect is required for security and site functionality. We share this information with certain third-parties (e.g., talent recruiters, payment processors, and advertising providers) in order to provide you with our Products and Services.

Information Shared with Third Parties

We may share personal information with third parties who provide services to Redbrick, such as payment processors, email delivery services, and advertising providers. Additionally, to improve user experience, we offer single sign-on solutions for account login and these third parties (including Facebook and Google) may receive information from these services when you elect to use them. When Redbrick shares your personal information and other collected information with third party service providers, we require that they use your information only for the purpose of providing services to us and that their terms are consistent with this privacy policy.

Advertising and Marketing Partners

When you register for an account, and when you interact with Redbrick, we and authorized third parties place cookies on you and your account activity as described in more detail within our Cookies Policy. We use this information to serve you certain advertising content. Similarly, we market our Products and Services to you and communicate important information and product opportunities to you. If you do not wish to receive direct marketing communications from us, you can tell us and remove yourself from our marketing communications via the unsubscribe and opt out options in our email communications and your Account Settings. If you do not wish to receive advertising promotions, you may contact us, but you should know that by doing so, you may reduce some functionality and you may not have access to certain features within our Products and Services (e.g., job recommendations on our Talent platform).

Analytics Information

Redbrick uses data analytics to ensure site functionality and to optimize our Product and Service offerings to you. We use web browser and mobile analytics to allow us to understand Network and Apps functionality. In doing so, we record information including, for example how often you visit the Network, how often you contribute content, Network and Apps performance data, errors and debugging information, and the type of activity you engage in while on the Network or in your use of our Products and Services. We may on occasion share this information with third parties for research or product and services optimization.

Billing Information

For Products and Services requiring payment, we collect a billing name, phone number, and email address. We also collect a billing and shipping address for invoicing purposes. If you elect to pay by credit/debit card, Redbrick may engage a third party to securely process your payment. All payment processing is done through a PCI DSS compliant third party. If customers are paying by a credit/debit card, their card details are vaulted through a third party payment gateway. Redbrick will store an encrypted token along with the last four digits of the credit/debit card and the expiration month and year of the card and will not store or retain any other billing information about you.

What information we collect on you

This section describes in further detail the information we collect on you and how we use that information broken down by our Products and Services offerings.

Public Network (Questions and Answers Content)

The Public Question and Answer Network (“public Network”) allows individual users to engage in a community to share their knowledge and expertise, and to acquire knowledge and expertise. It is community-moderated, and the content in the public Network is . . . public. To provide an optimal community experience, and to ensure Network security, we collect certain personal information.

We collect information such as your username, password, email address, IP address (collected at each site visit). This information is also used to identify individual users to the public Network and to award activities and attribute them to you. Your username and additional content you provide including your profile picture, question and answer content, and your reputation are visible publicly. Other limited information is visible to moderators, who have elevated access privileges, and may access content including your posts. For more information about moderators and their role in the Redbrick Network. In addition, when you choose to use certain features such as our support features, we collect a record of your communications with us and other third parties that are accessible to support participants and certain authorized third parties. Other account information and usage information including your IP address and browser data may be used for diagnosis, security and Product and Service optimization.

Please be aware that when using the Public Question and Answer Network, you cannot revoke permission for Redbrick to publish and to allow others to have derivative rights to such public content once it is made public. The content you contribute on the public network is public, in perpetuity, and Redbrick loses direct control over such content when it is published on the open internet. This also means that if you post personal information about yourself, you do so at your own risk, including the risk of abandoning any privacy rights you had in such information.

Additionally, from time to time, Redbrick makes such public content available via compilation via the Creative Commons Data Dump and by providing public content to the Redbrick Network, you should be aware that such content, once public, cannot often be removed from public view even if it is removed from the Redbrick Network and our servers.

Talent and Jobs

The Redbrick Talent platform allows for companies looking to hire and those seeking job opportunities to connect with each other and to engage in new employment opportunities. To optimize the recruitment experience, and to connect job seekers with jobs, we collect certain personal information on you the account holder (or account unregistered job seeker), and on the company and its authorized recruiters.

Whether you are a recruiter seeking to hire on our Talent platform, or a registered account holder using our Jobs platform while seeking employment opportunities, we collect certain account registration information on you. For job seekers on the Jobs platform, we collect your name, location, email and resume (where applicable) along with certain optional information including your phone number and a cover letter (where applicable). For company authorized users using our Talent Platform to recruit developers, we collect certain account registration information on you including your name, email, and affiliated company. For job seekers who chose to participate in our Jobs platform your public profile can be observed and collected by those looking to hire you. For company authorized users your profiles are visible to authorized users of the company account and your contact details are visible to job seekers via direct messaging on the Talent platform. The information we collect on you as a job seeker is also used by Redbrick to customize job recommendations. You may additionally opt-in to specific features that rely on personal information. For example, you may elect to provide personal information in your Developer Story which collects certain CV-like information and achievements including employment history which may be used for recruiting purposes.

Advertising Products

Redbrick partners with third parties to display advertisements on our public Network and within our Talent Platform. These partnerships provide third parties access to the developer community to promote themselves or services and to provide you with visibility into companies and third parties seeking to recruit you for employment opportunities, and for other purposes. In providing this opportunity, Redbrick and its third party partners may collect and use your personal information to tailor your advertising experience to suit your interests, skills, as well as to monitor your account activity in order to optimize our Products and Services.

We seek to limit what information advertisers and similar third parties have access to, as well as to ensure that your user experience on the public and private Redbrick Network is not overwhelmed by advertising initiatives. However, our advertising products and services require us to collect certain personal and non-personal information on you, which includes:

• Data from advertising technologies like cookies, web beacons, pixels, ad tags, and browser/device identifiers
• Information you have provided to us directly including profile information, your Developer Story, and in limited instances your job history
• Usage analytics including your visits to the Network, browsing and search history
• Information from our advertising partners (e.g., device type and location)

Cookies

In order to provide the Redbrick Network along with the Products and Services described in this policy, we may place cookies on you as well as partner with third parties including advertising partners, who may use cookies or other similar technologies to provide you with advertising based on your browsing activities and interests. Please see our Cookies Policy for additional information on how we use cookies and what third party cookies we permit.

Data Processing Disclose

When you access the Redbrick Network and use the Products and Services we offer, we collect, display, store, share, transmit, and process your information in the manner described in this policy. In order to carry out these activities, Redbrick may rely on a number of legal bases in order to process your personal data, including where:

• necessary to perform the contractual obligations in our Terms of Service and in order to provide the Products and Services to you
• necessary for a third party’s, or our, legitimate interests
• necessary to comply with a legal obligation or to defend legal claims
• necessary to protect the public interest or vital interest of others
• you have expressly made information public
• you have consented to the processing, which may be revoked at any time

Where we process your information on the basis of legitimate interests, we do so in order to:

Secure your Personal Data and Information

All records containing personal or financial information are considered to be proprietary and are afforded confidential treatment at all times. Redbrick is committed to the safety and security of your personal data and the information that you share with us and with the public. We treat your personal safety and safety from harassment as top organizational priorities. At Redbrick we consider it necessary to pursue these legitimate interests in order to keep our community, you and your information safe from spam, harassment, intellectual property infringement, identity theft, and the scraping and unlawful collection of your information.

Provide and Optimize Products and Services

We use your information to provide and improve our Products and Services, for identification verification, to provide support, for online and offline marketing including through third party tools such as Google Analytics, and for general research and analytics reporting. In doing so, we may learn which of our Products and Services you are using most, what you’re interested in, and to better enable you to use and access our Products and Services. As a core part of our business, Redbrick has a legitimate interest in enabling and customizing your experience of our Product and Services offerings.

Engage in Commercial Transactions

As part of providing our core Products and Services, Redbrick may charge you for the use of some Products and Services, or certain features within these Products and Services. In order to process your payment, and to secure your financial information, we may facilitate the sharing of your information with third parties. We share your information only with third parties who have met strict security standards and consider the secure processing of your financial information to be a strict and legitimate business necessity.

Comply with Regulatory and Legal Obligations

Redbrick has a legitimate interest in complying with certain legal obligations and interests which, from time to time, may require the disclosure of your personal information. Redbrick will not disclose your personal information to legal authorities except where such disclosure is by lawful request, including to meet legitimate national security or law enforcement demands (including a subpoena, court order, or other lawful legal demand by a legal authority with lawful jurisdiction). In some cases, we may also release your personal information to defend our legitimate legal interests. We consider our obligation to protect the Redbrick community from imminent physical harm to be both a legitimate business interest as well as to be within the public interest and may disclose your personal information if we believe you or another individual may be in imminent danger of harm to yourself or to another.

Marketing and Product Communications

From time to time, Redbrick may communicate with you about commercial and other Product and Services offerings. In doing so, we provide you with an opportunity to opt-out of such messages at any time you choose via your account settings. Redbrick will not sell your personal information to enhance our marketing opportunities or profitability (except as may relate to a corporate event such as a sale or merger), and as we are committed to preventing spam, our direct marketing efforts are limited in scope and frequency. We engage in such activities as a legitimate business interest in order to promote key Products and Service offerings and provide you with every opportunity to unsubscribe from such communications or to further limit their scope and frequency. In short, while we want to communicate some key commercial communications with you and have determined it to be a legitimate interest for us to be able to do so, you have the final say in whether or not you would like to receive such commercial communications from us.

Core Business Operations

Redbrick may engage with third parties in business transactions including the buying and selling of assets, the auditing of our business practices and financials, and to engage in business development opportunities. These core activities may involve the processing and/or disclosure of some limited personal information which may be necessary and within our legitimate interests to develop the Redbrick brand and business. If we transfer any personal information in pursuing such a business transaction, we will always ensure that strict confidentiality measures are in place to protect your privacy interests.

Data Transfers

Redbrick is a global community and as such, you may access the Redbrick Network from most anywhere in the world, and are subject to the local laws of your jurisdiction. By accessing the Redbrick Network and engaging with our Products and Services, you acknowledge that your personal data may be collected and transferred from your local jurisdiction (including member states to the European Union) to the India.

Where Redbrick transfers your personal data from your local jurisdiction (including member states to the European Union) we rely on certain lawful transfer mechanisms to do so, including the following lawful bases for such transfers:

Standard Contractual Clauses

The European Commission has adopted standard contractual clauses (also referred to as model clauses), which provide safeguards to protect the transfer of personal information outside of the European Union. We may use these standard contractual clauses when transferring personal information outside of the European Union. You may review and request a copy of such standard contractual clauses as used by Redbrick by contacting us.

Our ongoing commitment to data security

Security is important to us and we know it is important to you. Redbrick follows generally accepted standards to protect your personal information when processing, transferring, and storing your personal information including Transport Layer Security (“TLS”), by restricting your personal data when we do not need to access it and by keeping your personal data only as necessary to perform our legitimate business interests.

As the data subject, you too have an important role to play in helping us protect your personal information. We encourage you to protect yourself against unauthorized access to your personal information by choosing a password carefully and in accordance with industry best standards. Do not share your password with anyone you do not trust, and make sure your computer accesses Redbrick via a secure network and that you do not leave your personal information vulnerable to hackers and other bad actors by leaving your computer unattended or by failing to logout of your account when you have ended your session activity.

Direct Marketing Opt-Out

You may opt-out of receiving Redbrick email marketing materials by using the unsubscribe link in these communications.

Privacy Policy Amendments

We may amend or update this policy from time to time, and will notify you of any material changes to this policy. Previous versions of this privacy policy are available upon request.